Policies

Vintage items
All sales of vintage items are final. Please take the time to carefully read item descriptions. Vintage items are sold AS IS. It is our intention to give an accurate description of the item and to note any defect that we may be aware of by our inspection. However, as with all vintage items, we do not guarantee or make warranty, express or implied, as to the accuracy of the information given. We do not guarantee the authenticity of any signature. It is the sole responsibility of the buyer to judge the value, condition and authenticity of the items.

Sales Tax
Sales tax will be charged on all orders shipped to customers residing in Minnesota.


Shipping
Unless otherwise specified, purchases are shipped from our warehouse in Minnesota. Regular delivery on in-stock items is 7-10 days from receipt of your order. If an item is temporarily out of stock, you will be appropriately notified.

Expedited delivery can be arranged with our customer service at our toll-free number
1-877-653-1776, and will require additional shipping fees.

International Shipments
We will ship internationally upon request. International shipment costs will be quoted at the time of the request.

Returns
Douglas John, Inc. will accept returns on new, unopened item(s) purchased from us within 10 days of delivery for a full purchase price refund. Shipping is not refundable. Please send all returns, with original packaging and receipt to:

Douglas John, Inc.
P.O. Box 43
Hugo, MN 55038

If you have any questions, please call our toll-free customer service line Monday - Friday between the hours of 9:00 am and 5:00 pm, Central Standard Time at 1-877-653-1776.

Privacy Statement
We respect your privacy and we adhere to industry guidelines and practices to protect the personal information that you share with us.